Licensed Spa Coordinator, San Francisco

Equinox; San Francisco (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive salary

Complimentary Club membership

10% – 50% discounts on services

Job summary

A leading fitness and wellness company in San Francisco seeks an energetic Licensed Spa Coordinator. This position involves managing daily spa operations, providing exceptional guest service, and promoting various spa treatments. The ideal candidate must possess a valid California Massage Therapy license and have strong customer service and communication skills. This role offers a competitive pay structure, commission opportunities, and extensive discounts on products and services.

Qualifications

• Must possess a valid California Massage Therapy license.
• Enthusiasm and excellent customer service skills required.
• Friendly and outgoing personality is essential.
• Ability to work efficiently in a fast-paced environment.
• Basic math and money handling skills are needed.
• Excellent communication and computer skills expected.
• Must be a team player.

Responsibilities

• Interview, hire, and coach staff members.
• Manage daily operations including inventory and budgets.
• Provide orientation tours and explain spa amenities.
• Promote spa treatments, services, and retail offerings.
• Handle guests' questions and concerns professionally.
• Maintain a clean and organized spa environment.

Skills

Customer service skills

Communication skills

Team player

Basic math skills

Education

Valid California Massage Therapy license

Job description

Job Description

We are looking for an energetic, creative, and enthusiastic LicensedSpa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The LicensedSpa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service.

Job responsibilities include but are not limited to the following:

• Interviewing, hiring and coaching staff members
• Outreach marketing for the spa
• Manage daily operations including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

The successful candidate must have the following experience, skills, and education:

• Must possess a valid California Massage Therapy license
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 10% – 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items

Pay Transparency: $20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

“Equinox will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (San Francisco Police Code, Article 49, Sections 4901-4920).”