Licensed Optician — Frame & Lens Expert (Full-Time)

VisionWorks; Town of Ontario (NY); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Employee discount

Bonuses and incentives

Health benefits

Job summary

Visionworks is seeking a skilled optician associate to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear with precision. You will communicate options clearly, help customers understand insurance benefits, and ensure accurate pricing and adjustments while upholding privacy standards.

In this on-site role, you will follow SERVE selling steps, collaborate with lab staff and optometrists, and maintain a clean, compliant dispensing area.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products and interpret prescriptions.
• Experience with frame and lens selection and customer service.

Responsibilities

• Assist customers with frame and lens selection.
• Provide customers with accurate product information regarding frames, lens selections and services.
• Sell, fit and dispense frames and accessories with accurate measurements and order verification.
• Maintain a clean and orderly dispensing area.
• Ensure pricing accuracy for retail customers.
• Adhere to privacy and HIPAA policies.
• Assist apprentices where applicable.
• Maintain equipment and workstation cleanliness.
• Perform additional duties as assigned.

Skills

Frame selection

Dispensing

Customer service

HIPAA compliance

Mathematics

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Visionworks is seeking a skilled optician associate to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear with precision. You will communicate options clearly, help customers understand insurance benefits, and ensure accurate pricing and adjustments while upholding privacy standards.

In this on-site role, you will follow SERVE selling steps, collaborate with lab staff and optometrists, and maintain a clean, compliant dispensing area.