Licensed Optician — Expert Eyewear Fitting & Service

Warby Parker; Westborough (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

401(k) plan

Employee Stock Purchase Plan

Parental leave

Job summary

Warby Parker is seeking skilled Opticians to join our in-house optical team, delivering exceptional customer service and expert eyewear guidance. You will measure, fit, and adjust frames, ensuring accuracy and adherence to our standards while educating customers on prescriptions and product options.

Ideal candidates are licensed or ABO-certified, with standout communication, teamwork, and a passion for eyewear.

Qualifications

• Must be a licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states.
• Clear, effective, and professional communicator; can break down technical terms for customers.
• Extremely detail-oriented with the ability to juggle multiple responsibilities in a fast-paced environment.

Responsibilities

• Work directly with customers to help meet eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Check eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Collaborate with team to implement best practices in sales and service.

Skills

Customer service

Communication

Detail oriented

Team player

Adaptable

Education

ABO-certified optician

Licensed dispensing optician

Job description

Warby Parker is seeking skilled Opticians to join our in-house optical team, delivering exceptional customer service and expert eyewear guidance. You will measure, fit, and adjust frames, ensuring accuracy and adherence to our standards while educating customers on prescriptions and product options.

Ideal candidates are licensed or ABO-certified, with standout communication, teamwork, and a passion for eyewear.