Licensed Optician: Elevate the Eyewear Experience

Warby Parker; Hopkins (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid holidays and vacation days

401(k) Retirement savings plan

Free eyewear

Job summary

Warby Parker is seeking skilled Opticians to join our growing in-house team, delivering outstanding customer service and expert eyewear guidance. You’ll measure, fit, and verify glasses, explain prescriptions, and help customers select frames that fit their needs and lifestyle.

You’ll work with a collaborative team to set high standards, align with our brand values, and contribute to a positive, fast-paced store environment. This role is full-time and on-site.

Qualifications

• Licensed dispensing optician in licensure states or ABO-certified in non-licensing states.
• Passionate about eyewear and retail industries.
• Clear, effective communicator who explains technical terms to customers.
• Dedicated to going above and beyond to ensure customer satisfaction.
• Energetic, positive team player in a fast-paced environment.
• Detail-oriented with ability to juggle multiple responsibilities.
• Not on the LEIE list.

Responsibilities

• Work directly with customers to meet all eyewear needs.
• Take and record measurements; adjust and fit eyewear with accuracy.
• Verify eyewear meets optical standards and customer requests.
• Explain prescription terminology and product options to customers.
• Collaborate with team to deliver exceptional service.
• Help customers choose frames and lenses based on prescription, fit, style, and lifestyle.
• Contribute to best practices for sales and customer service across the org.
• Represent Warby Parker brand and educate others about its values and mission.

Skills

Customer service

Communication

Detail-oriented

Team player

Education

Licensed dispensing optician

ABO certification

Job description

Warby Parker is seeking skilled Opticians to join our growing in-house team, delivering outstanding customer service and expert eyewear guidance. You’ll measure, fit, and verify glasses, explain prescriptions, and help customers select frames that fit their needs and lifestyle.

You’ll work with a collaborative team to set high standards, align with our brand values, and contribute to a positive, fast-paced store environment. This role is full-time and on-site.