Licensed Optician — Elevate Eyewear & Customer Experience

Warby Parker; Troy (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid sick leave

401(k)

Free eyewear

Job summary

Warby Parker is seeking a skilled Optician to join our in-house optical team in Troy, Michigan. You will help customers select frames, take precise measurements, adjust eyewear, and ensure our products meet quality standards while explaining prescriptions clearly.

As a licensed dispensing optician with ABO certification where required, you will collaborate with teammates to deliver outstanding service and embody Warby Parker values. This is a full-time optician role with growth opportunities.

Qualifications

• Licensed dispensing optician status required by state law.
• ABO certification accepted for non-licensing states.
• Strong customer-facing communication and eyewear knowledge.

Responsibilities

• Work directly with customers to meet eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Check eyewear against optical standards and customer requests.
• Explain prescription terminology and product options.
• Collaborate with team to deliver exceptional service.
• Help customers choose frames and lenses based on prescription, fit, style and lifestyle.
• Contribute to best-practice sales and service initiatives.
• Represent Warby Parker brand and values.

Skills

Customer service

Communication

Attention to detail

Team player

Education

Licensed dispensing optician

ABO certification

Job description

Warby Parker is seeking a skilled Optician to join our in-house optical team in Troy, Michigan. You will help customers select frames, take precise measurements, adjust eyewear, and ensure our products meet quality standards while explaining prescriptions clearly.

As a licensed dispensing optician with ABO certification where required, you will collaborate with teammates to deliver outstanding service and embody Warby Parker values. This is a full-time optician role with growth opportunities.