Licensed Optician: Craft Precision Eyewear & Exceptional Service

EssilorLuxottica; Cambridge (MA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to join our Cambridge, MA store, delivering legendary customer service and crafting high‑quality eyewear. You will fit, measure, and adjust eyewear, guiding customers to the best vision solutions with precision and care.

As a key team member, you will use an iPad/tablet and POS systems, stay current on fashion trends, and help maintain an inviting, organized storefront while meeting brand KPIs.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take and record measurements; adjust eyewear with attention to detail.
• Assist team with complex product needs & prescriptions.
• Accurate use of technology under time pressure with strong product knowledge.
• Proactively resolve issues to exceed customer expectations.
• Multi-task and prioritize with competing priorities.
• Strive to achieve Brand KPIs & competencies.
• Maintain store appearance and organization.
• Report safety opportunities; practice safe work methods.
• Be self-motivated with a desire for continual learning and results.
• Adhere to policies including discounts and inventory management.

Job description

LensCrafters is seeking a Licensed Optician to join our Cambridge, MA store, delivering legendary customer service and crafting high‑quality eyewear. You will fit, measure, and adjust eyewear, guiding customers to the best vision solutions with precision and care.

As a key team member, you will use an iPad/tablet and POS systems, stay current on fashion trends, and help maintain an inviting, organized storefront while meeting brand KPIs.