Licensed Optician: Full or Part-Time Vision Expert

Luxottica; Cambridge (MA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Bonus/commission plan

Job summary

LensCrafters in Cambridge, MA is seeking a Licensed Optician to deliver brand value and provide legendary customer service with high-quality eyewear craftsmanship. The role focuses on precise lens fitting, measuring, and ensuring customer satisfaction in a fast-paced retail setting.

The position emphasizes accurate product knowledge, teamwork, and the ability to manage multiple tasks while maintaining exceptional standards and a welcoming store environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescription in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail.
• Assist team with complex product needs & prescriptions.
• Accurate and thorough use of technology under time pressure with strong product knowledge.
• Proactively resolve issues to exceed customer expectations.
• Multitask and manage time with competing priorities.
• Strive to achieve Brand KPIs and competencies.
• Maintain store appearance—clean, attractive and organized.
• Inform management of safety opportunities and practice safe work.
• Be self-motivated with continual learning, improvement and results.
• Adhere to policies including discounts, promotions and inventory management.

Skills

Customer service

Communication

Team building

Math skills

Fashion awareness

Time management

Sales skills

Problem solving

Attention to detail

Education

High School diploma

Tools

iPad/tablet

POS system

Calculators

Job description

LensCrafters in Cambridge, MA is seeking a Licensed Optician to deliver brand value and provide legendary customer service with high-quality eyewear craftsmanship. The role focuses on precise lens fitting, measuring, and ensuring customer satisfaction in a fast-paced retail setting.

The position emphasizes accurate product knowledge, teamwork, and the ability to manage multiple tasks while maintaining exceptional standards and a welcoming store environment.