Licensed Optician - Precision Eyewear & Vision Care

EssilorLuxottica; Columbus (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

LensCrafters is seeking a Licensed Optician to deliver exceptional customer service and precisely fit eyewear. You will measure, adjust, and assemble glasses while maintaining high optical standards.

This role emphasizes brand KPIs, inventory control, and a proactive approach to problem-solving within a fast-paced store environment. As a trusted eyewear advisor, you will leverage POS and tablet tools, ensure accuracy, and support team members to exceed customers' expectations with quality

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change
• Preferred qualifications: Previous customer service & retail experience

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Team player

Sales skills

Tech savvy

Education

High School diploma

State Licensure

Optical dispensing experience

Tools

POS systems

iPad/tablet

Job description

LensCrafters is seeking a Licensed Optician to deliver exceptional customer service and precisely fit eyewear. You will measure, adjust, and assemble glasses while maintaining high optical standards.

This role emphasizes brand KPIs, inventory control, and a proactive approach to problem-solving within a fast-paced store environment. As a trusted eyewear advisor, you will leverage POS and tablet tools, ensure accuracy, and support team members to exceed customers' expectations with quality