Licensed Optician — Craft Precision Eyewear & Legendary Service

Luxottica; San Bernardino (CA); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Pay Range: 23.97 - 37.39 hourly

Health insurance

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Licensed Optician to deliver the brand promise and drive the premier vision-care experience within the community. You will craft high-quality eyewear and provide legendary service that exceeds customer expectations.

Responsibilities include greeting customers, precisely fitting glasses, taking measurements, leveraging technology, and maintaining store standards while supporting the team to achieve brand KPIs.

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

Tech-savvy

Math skills

Fashion awareness

Selling skills (iPad)

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Tools

iPad/Tablet

POS systems

Calculators

Job description

LensCrafters is seeking a Licensed Optician to deliver the brand promise and drive the premier vision-care experience within the community. You will craft high-quality eyewear and provide legendary service that exceeds customer expectations.

Responsibilities include greeting customers, precisely fitting glasses, taking measurements, leveraging technology, and maintaining store standards while supporting the team to achieve brand KPIs.