Licensed Optical Team Lead — Vision Care Leader

LensCrafters; Olde West Chester (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discount

Bonus/commission plan

Job summary

LensCrafters in Ohio is seeking a Licensed Team Lead to deliver exceptional customer service and supervise optical and lab processes. You will guide sales staff, assist customers with selections, and ensure quality eyewear per prescriptions.

The role requires a current Opticianry license, strong optical knowledge, and leadership experience. This is a full-time store-based position offering a comprehensive rewards package and employee discounts.

Qualifications

• HS diploma/GED.
• Current & valid state Opticianry license.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Strong communicator & listener.
• Strong inter-personal skills.
• Strong basic math skills.
• Sales skills.
• Problem solving ability.
• Familiarity with cash register, computers & calculators.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Proactive & solution driven, accurate execution & product knowledge.
• Assists customers with selections, provides recommendations, assists sales associates.
• Serves as a responsible alternate store key holder.
• In the Lab: custom fits glasses & precisely place prescription in lenses.
• Works with associates to strengthen knowledge, skill, & certification for lens and lab tech.
• Ensures finished eyewear meets optical standards & customer requirements.
• Creates a safe working environment and demonstrates safe practices.
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems.

Job description

LensCrafters in Ohio is seeking a Licensed Team Lead to deliver exceptional customer service and supervise optical and lab processes. You will guide sales staff, assist customers with selections, and ensure quality eyewear per prescriptions.

The role requires a current Opticianry license, strong optical knowledge, and leadership experience. This is a full-time store-based position offering a comprehensive rewards package and employee discounts.