Licensed Optical Supervisor Lead & Elevate Eyewear Team

Warby Parker; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Free eyewear

Employee stock purchase plan

Job summary

Warby Parker in Charlotte, NC is seeking an Optical Supervisor to lead our in-store optical team. You will oversee dispensing, measurements, fittings, and ensure top-notch customer experiences while upholding optical standards. As a keyholder, you’ll help open/close and maintain daily operations.

You’ll mentor our Optician Apprentice Program participants and collaborate with store management to drive sales and service excellence in a fast-paced environment.

Qualifications

• Licensed dispensing optician or ABO-certified with 2+ years of supervisory experience.
• Passionate about eyewear and retail.
• Strong communication and teamwork skills.
• Detail-oriented and able to lead in a fast-paced environment.

Responsibilities

• Lead optical duties: measurements, fittings, and ensuring optical standards.
• Mentor and supervise Optical team and Apprentice Program participants.
• Maintain store systems, inventory databases, and general operations.

Skills

Licensed dispensing optician

ABO-certified

Supervisory experience

Customer service

Eyewear passion

Job description

Warby Parker in Charlotte, NC is seeking an Optical Supervisor to lead our in-store optical team. You will oversee dispensing, measurements, fittings, and ensure top-notch customer experiences while upholding optical standards. As a keyholder, you’ll help open/close and maintain daily operations.

You’ll mentor our Optician Apprentice Program participants and collaborate with store management to drive sales and service excellence in a fast-paced environment.