Licensed Optical Manager: Lead Eyewear & Customer Care

Boscov's Department Store, LLC; Moorestown Township (NJ); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

Weekly pay

Paid vacation

Job summary

Boscov's Department Store, LLC in Moorestown, NJ is seeking a Licensed Optical Manager to lead the Optical team and perform dispensing duties. You will interact with customers, review insurance information, and oversee lab orders to ensure timely processing.

The role requires a valid optician license in NJ, 2+ years of retail management, and strong leadership. This is a full-time position with a comprehensive benefits package and competitive pay.

Qualifications

• Must be licensed to work as an optician in NJ.
• 2+ years of management experience in retail.
• Strong supervising and mentoring skills.
• Able to use computer systems for sales and timekeeping.
• Excellent customer service and communication.

Responsibilities

• Provide exceptional customer experience, manage appointments, answer calls.
• Interpret prescriptions, measure, dispense, and process orders.
• Lead and coach store associates to meet sales targets.
• Oversee daily operations, scheduling, inventory, and order status.
• Verify third-party vision insurance benefits.
• Maintain licensing compliance and HIPAA privacy.
• Handle cash, POS transactions, and daily reconciliation.
• Collaborate with Optical Services Director and doctors.
• Maintain clean, brand-aligned optical department.

Skills

Licensed Optician

Retail management

Customer service

Timekeeping

Education

High school diploma

Job description

Boscov's Department Store, LLC in Moorestown, NJ is seeking a Licensed Optical Manager to lead the Optical team and perform dispensing duties. You will interact with customers, review insurance information, and oversee lab orders to ensure timely processing.

The role requires a valid optician license in NJ, 2+ years of retail management, and strong leadership. This is a full-time position with a comprehensive benefits package and competitive pay.