Licensed Optical Associate — Frames, Lenses & Patient Care

Boscov's Department Store, LLC; Town of Clifton Park (NY); On-site; USD 39,000 - 44,000; Part time

Benefits offered by this job

Starting rate $30 per hour

Medical benefits

401(k) with company match

Weekly pay

Paid vacation

Employee discount

Job summary

Boscov's Department Store, LLC is seeking a Licensed Optical Associate to join the Optical team in a fast-paced retail environment. You will dispense spectacles and contact lenses, advise customers on lenses and frames, and ensure accurate prescription interpretation and fitting.

This role emphasizes strong customer service, professionalism, and teamwork while handling eyewear fittings, measurements, and equipment operation in a state-licensed setting.

Qualifications

• Must be a licensed optician within the State and keep the license up to date and active
• 1 year of optical experience
• 1 year of experience working in a retail store
• High school diploma or GED equivalent
• Prior sales experience, preferred
• Exceptional communication and interpersonal skills
• Strong customer service skills
• Must have the ability to prioritize
• Ability to work as a team member
• Must have a strong sense of fashion and trends
• Knowledge of the proper use of lensometer, auto refractor and NCT equipment
• Position is active and includes moving about throughout department during the shift

Responsibilities

• Verify prescription orders for accuracy and maintain organized order files.
• Deliver exceptional customer service in person and by phone.
• Interpret prescriptions and perform optical measurements; assist with frame and lens options.
• Update order status, notify customers, dispense eyewear, and process sales/payments.
• Perform eyewear fittings, adjustments, repairs, and troubleshooting.
• Operate optical equipment (lensometer, autorefractor, NCT) per procedures.
• Maintain compliance with policies, licensing requirements, and confidentiality.
• Support store operations with opening/closing procedures and POS accuracy.
• Foster positive relationships with leadership and associates.

Skills

Licensed optician

Optical experience

Customer service

Communication

Teamwork

Fashion sense

Lensometer knowledge

Autorefractor knowledge

NCT knowledge

Education

High school diploma or GED

Tools

Lensometer

Autorefractor

NCT

Job description

Boscov's Department Store, LLC is seeking a Licensed Optical Associate to join the Optical team in a fast-paced retail environment. You will dispense spectacles and contact lenses, advise customers on lenses and frames, and ensure accurate prescription interpretation and fitting.

This role emphasizes strong customer service, professionalism, and teamwork while handling eyewear fittings, measurements, and equipment operation in a state-licensed setting.