Part-Time Optical Associate: Frames & Lenses Expert

Boscov's, Inc.; Christiana (DE); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical Benefits

401(k) w/ company match

Weekly Pay

Paid vacation

Liberal employee discount

Job summary

Boscov's, Inc. is seeking an Optical Associate to join our Optical team. You will dispense spectacles and contact lenses to adults and children while advising customers on lens options and frames.

As part of a fast-paced store environment, you will perform measurements with a lensometer, ensure prescriptions are accurate, and provide friendly service. This role emphasizes teamwork, attention to detail, and maintaining a clean, compliant optical department.

Qualifications

• 1 year of optical experience.
• 1 year of experience working in a retail store.
• High school diploma or GED equivalent.
• Prior sales experience, preferred.
• Exceptional communication and interpersonal skills.
• Strong customer service skills.
• Must have the ability to prioritize.
• Ability to work as a team member.
• Must have a strong sense of fashion and trends.
• Knowledge of lensometer, autorefractor and NCT equipment.
• Position is active and includes moving about throughout department during the shift.

Responsibilities

• Verify prescription orders for accuracy and maintain organized order files.
• Deliver exceptional customer service in person and by phone, explaining products and services.
• Accurately interpret prescriptions, perform optical measurements, verify prescriptions using a lensometer, recommend frame and lens options, and ensure proper frame selection based on prescription requirements.
• Manage the order fulfillment process by updating order status, notifying customers when orders are ready, dispensing complete eyewear, and processing all sales and payments.
• Perform eyewear fittings, adjustments, repairs, and troubleshooting to ensure proper fit and comfort.
• Operate and maintain optical equipment including the lensometer, autorefractor, and NCT per procedures.
• Maintain compliance with HIPAA and confidentiality standards.
• Support daily store operations by assisting the Optical Manager with opening/closing, cash reconciliation, and POS transactions.
• Foster positive working relationships with store leadership and associates to promote a collaborative customer-focused environment.
• Maintain a clean, organized optical department for an exceptional customer experience.

Skills

Optical experience

Retail experience

Communication skills

Customer service

Team player

Fashion sense

Attention to detail

Education

High school diploma or GED

Tools

Lensometer

Autorefractor

NCT

Job description

Boscov's, Inc. is seeking an Optical Associate to join our Optical team. You will dispense spectacles and contact lenses to adults and children while advising customers on lens options and frames.

As part of a fast-paced store environment, you will perform measurements with a lensometer, ensure prescriptions are accurate, and provide friendly service. This role emphasizes teamwork, attention to detail, and maintaining a clean, compliant optical department.