Eyewear Specialist – Fitting, Sales & Vision Care

Boscov's Department Store, LLC; Reading (Berks County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Disability insurance optional

401(k) with company match

Weekly pay

Paid vacation

Employee discount

Job summary

Boscovs is seeking an Optical Associate to dispense spectacles and contact lenses, advise customers on lenses and frames, and uphold a high standard of service in a fast-paced optical department.

The role requires practical experience in optics, the ability to interpret prescriptions and perform measurements, and a focus on accuracy, compliance, and customer satisfaction. Join a team committed to value and service in a full-time capacity.

Qualifications

• High school diploma or GED required.
• Optical experience preferred.
• Strong communication and customer service skills.
• Able to stand and move throughout the department.

Responsibilities

• Verify prescription orders for accuracy and maintain organized order files.
• Deliver exceptional customer service in person and by phone.
• Interpret prescriptions, perform optical measurements, and recommend frame and lens options.
• Manage the order fulfillment process and process all sales and payments.
• Perform eyewear fittings, adjustments, repairs, and troubleshooting.
• Operate the lensometer, autorefractor, and NCT equipment per procedures.
• Maintain HIPAA compliance and confidentiality standards.
• Assist Optical Manager with opening/closing, cash reconciliation, and POS tasks.
• Foster positive relationships with store leadership and associates.
• Maintain a clean, organized optical department for a great customer experience.

Skills

Customer service

Communication skills

Teamwork

Fashion sense

Education

High school diploma or GED

Tools

Lensometer

Auto-refractor

NCT equipment

Job description

Boscovs is seeking an Optical Associate to dispense spectacles and contact lenses, advise customers on lenses and frames, and uphold a high standard of service in a fast-paced optical department.

The role requires practical experience in optics, the ability to interpret prescriptions and perform measurements, and a focus on accuracy, compliance, and customer satisfaction. Join a team committed to value and service in a full-time capacity.