Optical Associate - Eyewear Fitting & Lenses Expert

Boscov's Department Store, LLC; Harrisburg (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Benefits

401(k) w/ company match

Weekly Pay

Paid vacation

Liberal employee discount

Job summary

Boscov’s Department Store, LLC is seeking an Optical Associate to dispense spectacles and contact lenses and guide customers on lens options and frames. Join a fast-paced Optical team that values customer service and teamwork.

The role requires dispensing eyewear, measuring prescriptions, and using equipment like a lensometer and autorefractor. This is a part-time, in-store position with opportunities to grow within a trusted department store.

Qualifications

• 1 year of optical experience
• 1 year of experience working in a retail store
• High school diploma or GED equivalent
• Prior sales experience, preferred
• Exceptional communication and interpersonal skills
• Strong customer service skills
• Ability to prioritize
• Team player mindset
• Fashion awareness and trends
• Knowledge of lensometer, autorefractor and NCT equipment

Responsibilities

• Verify prescription orders for accuracy and maintain organized order files.
• Deliver exceptional customer service in person and by phone and explain products and services.
• Interpret prescriptions, perform optical measurements, verify prescriptions with a lensometer, and recommend frame/lens options.
• Manage order fulfillment by updating status and processing sales and payments.
• Perform eyewear fittings, adjustments, repairs, and troubleshooting for proper fit.
• Operate and maintain optical equipment (lensometer, autorefractor, NCT).
• Maintain HIPAA compliance and confidentiality.
• Assist Optical Manager with opening/closing, cash reconciliation, and POS accuracy.
• Foster positive relationships with store leadership and colleagues for a collaborative environment.
• Keep the optical department clean, organized, and customer-friendly.

Skills

Customer service

Communication

Team player

Fashion sense

Education

High school diploma or GED

Tools

Lensometer

Autorefractor

Non-contact tonometer (NCT)

Job description

Boscov’s Department Store, LLC is seeking an Optical Associate to dispense spectacles and contact lenses and guide customers on lens options and frames. Join a fast-paced Optical team that values customer service and teamwork.

The role requires dispensing eyewear, measuring prescriptions, and using equipment like a lensometer and autorefractor. This is a part-time, in-store position with opportunities to grow within a trusted department store.