Licensed Insurance CSR: Client Care & Growth

gobravvo; Grove City (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Bonuses

Paid Time Off

Career growth

Team environment

Job summary

gobravvo in Ohio seeks a Licensed Insurance Customer Service Representative to engage with clients, answer inquiries, process policy changes, and support billing and claims. This full-time role emphasizes solution-oriented service and ongoing professional development within a collaborative team.

The ideal candidate holds an active P&C license, with the possibility to obtain Life and Health licensing. Strong communication, organization, and problem-solving skills are essential for driving client

Qualifications

• Active Property & Casualty license is required.
• Life and Health license may be obtained if not held.
• Excellent interpersonal, written, verbal, and listening skills.
• Strong organizational abilities and attention to detail.
• Proactive approach to problem-solving and customer service.

Responsibilities

• Establish and nurture customer relationships, ensuring follow-up and ongoing communication as needed.
• Deliver prompt, accurate, and friendly service, including inquiries about availability, coverage, and policy changes.
• Educate clients on insurance products through a needs-based review process.
• Process billing clarifications, policy transfers, and claims submissions efficiently.
• Remain current with product changes, licensing requirements, and continuing education.

Skills

Active P&C license

Life & Health license

Customer service

Multi-tasking

Problem solving

Tools

CRM software

Office software

Job description

gobravvo in Ohio seeks a Licensed Insurance Customer Service Representative to engage with clients, answer inquiries, process policy changes, and support billing and claims. This full-time role emphasizes solution-oriented service and ongoing professional development within a collaborative team.

The ideal candidate holds an active P&C license, with the possibility to obtain Life and Health licensing. Strong communication, organization, and problem-solving skills are essential for driving client