Licensed Assistant Manager — Optical Store Lead

joinaegvision; Mansfield (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

joinaegvision is seeking a Licensed Assistant Manager to support Practice Managers in daily store operations in Mansfield, MA. You will supervise staff, assist Opticians on the sales floor, handle customer service issues, and ensure policies and standards are followed.

You'll help with scheduling, training, and inventory, while contributing to efficiency and patient satisfaction. High school diploma and state licensure are required; optical/dispensing and management experience are highly valued.

Qualifications

• High school diploma or equivalent required; state licensure needed.
• Extensive optical and dispensing experience required; customer service and/or sales experience essential.
• Management experience preferred; strong interpersonal and communication skills are required.

Responsibilities

• Resolve customer service issues and process refunds and spectacle remakes.
• Monitor patient flow and scheduling; coordinate with Technicians and lobby staff.
• Supervise store associates; ensure breaks comply with policy and law; participate in interviews and disciplinary actions.
• Assist with fitting glasses, measuring eye/face dimensions, and interpreting prescriptions.

Skills

Customer service

Sales experience

Interpersonal skills

Communication

Education

High school diploma or equivalent

State Licensure

Job description

joinaegvision is seeking a Licensed Assistant Manager to support Practice Managers in daily store operations in Mansfield, MA. You will supervise staff, assist Opticians on the sales floor, handle customer service issues, and ensure policies and standards are followed.

You'll help with scheduling, training, and inventory, while contributing to efficiency and patient satisfaction. High school diploma and state licensure are required; optical/dispensing and management experience are highly valued.