Licensed Optical Store Manager - Lead Guest Experience

EssilorLuxottica

Robin Hill (MA)

On-site

USD 45,000 - 78,000

Full time

12 days ago
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Benefits offered by this job

Health care
Employee discounts
Bonus/commission potential

Job summary

Target Optical, part of EssilorLuxottica, is seeking a Licensed Store Manager in Massachusetts to lead a high-performing team and deliver an exceptional guest experience. You will manage schedules, payroll, coaching, and performance evaluations while driving sales and brand standards.

Join a global eyewear leader and collaborate with optical doctors and retail teams to grow the business, recruit top talent, and ensure compliance with company policies and state regulations.

Qualifications

  • Bachelor's degree or equivalent experience.
  • Opticianary License or American Board of Opticials Certification as required by state law.
  • 3+ years experience in customer service or retail.
  • Recruiting, selection and development of talent.
  • Selling skills.
  • Motivating and influencing others.

Responsibilities

  • Delivers outstanding guest experience by coaching and modeling brand rules.
  • Manages floor flow and serves as caretaker for guests and team members.
  • Develops action plans for development and ensures accountability.
  • Provides timely feedback and conducts performance reviews.
  • Supports doctor-retail collaboration and scheduling for exams.

Skills

Customer service
Retail selling
Recruiting
Team leadership
Motivating others

Education

Bachelor's degree or equivalent experience
Opticianary License or ABO/ NCLE certification

Job description

Target Optical, part of EssilorLuxottica, is seeking a Licensed Store Manager in Massachusetts to lead a high-performing team and deliver an exceptional guest experience. You will manage schedules, payroll, coaching, and performance evaluations while driving sales and brand standards.

Join a global eyewear leader and collaborate with optical doctors and retail teams to grow the business, recruit top talent, and ensure compliance with company policies and state regulations.

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