Licensed Optical Store Manager - Lead Guest Experience

EssilorLuxottica; Robin Hill (MA); On-site; USD 45,000 - 78,000; Full time

Benefits offered by this job

Health care

Employee discounts

Bonus/commission potential

Job summary

Target Optical, part of EssilorLuxottica, is seeking a Licensed Store Manager in Massachusetts to lead a high-performing team and deliver an exceptional guest experience. You will manage schedules, payroll, coaching, and performance evaluations while driving sales and brand standards.

Join a global eyewear leader and collaborate with optical doctors and retail teams to grow the business, recruit top talent, and ensure compliance with company policies and state regulations.

Qualifications

• Bachelor's degree or equivalent experience.
• Opticianary License or American Board of Opticials Certification as required by state law.
• 3+ years experience in customer service or retail.
• Recruiting, selection and development of talent.
• Selling skills.
• Motivating and influencing others.

Responsibilities

• Delivers outstanding guest experience by coaching and modeling brand rules.
• Manages floor flow and serves as caretaker for guests and team members.
• Develops action plans for development and ensures accountability.
• Provides timely feedback and conducts performance reviews.
• Supports doctor-retail collaboration and scheduling for exams.

Skills

Customer service

Retail selling

Recruiting

Team leadership

Motivating others

Education

Bachelor's degree or equivalent experience

Opticianary License or ABO/ NCLE certification

Job description

Target Optical, part of EssilorLuxottica, is seeking a Licensed Store Manager in Massachusetts to lead a high-performing team and deliver an exceptional guest experience. You will manage schedules, payroll, coaching, and performance evaluations while driving sales and brand standards.

Join a global eyewear leader and collaborate with optical doctors and retail teams to grow the business, recruit top talent, and ensure compliance with company policies and state regulations.