Library IT Specialist: Systems & Endpoint Admin

The Chronicle Of Higher Education, Inc.

Oxford (OH)

On-site

USD 48,000 - 64,000

Full time

14 days+

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Job summary

Miami University Libraries seeks a customer-focused technology professional for a one-year temporary appointment supporting library technology services and computing environments at King Library and Oxford Campus. You will help manage library devices, troubleshoot issues, document procedures, and contribute to technology projects in collaboration with Library Technology staff and central IT.

The role is well suited for an early-career tech professional seeking hands-on experience in systems

Qualifications

Bachelor's degree required or equivalent experience in information technology.
Demonstrated interest in IT, systems administration, desktop support, or related fields.
Basic knowledge of Windows, macOS, or mobile OS.

Responsibilities

Provide support for library desktop, laptop, mobile, and public computing devices.
Install, configure, maintain, and troubleshoot hardware, software, and peripherals.
Assist with management of Apple, Windows, and Chromebook devices.
Respond to and resolve technology support requests via IT ticketing system.
Maintain records of technology assets and inventories.
Assist with software deployment, updates, and endpoint security activities.
Document procedures and knowledge-base materials; assist with automation and scripting.