Liability Claims Specialist II - Auto & BI

Ryder System, Inc.; Concord (NH); Remote; USD 65,000 - 75,000; Full time

Job summary

Ryder System, Inc. seeks a Liability Claim Representative II to handle property damage and low- to mid-range bodily injury claims. You will investigate, adjust, and direct external experts and vendors while coordinating with field operations, legal counsel, and carriers to manage exposures and reserves.

The role emphasizes strong claim technical skills, customer focus, and effective communication. Requires 2+ years casualty claims experience and a preferred Bachelor's degree; licenses are a

Qualifications

• Experience handling property damage and bodily injury (low to mid-range) claims.
• Ability to direct independent adjusters, experts, and vendors.
• Strong knowledge of liability claims processes and insurance coordination.
• Excellent negotiation and insurer liaison skills.
• Customer-focused approach with clear written and verbal communication.

Responsibilities

• Investigates and adjusts claims and directs external experts.
• Interacts with field operations, legal, safety, customers, carriers, and claimants.
• Manages litigation and identifies exposures with recommended solutions.
• Sets reserves to reflect probable payout based on file developments.
• Supervises outside vendors and monitors reporting thresholds.

Skills

Liability claims handling

Negotiation

Customer focus

Verbal & written communication

Interpersonal skills

Education

Bachelor's degree

Casualty claims experience (2+ yrs)

Job description

Ryder System, Inc. seeks a Liability Claim Representative II to handle property damage and low- to mid-range bodily injury claims. You will investigate, adjust, and direct external experts and vendors while coordinating with field operations, legal counsel, and carriers to manage exposures and reserves.

The role emphasizes strong claim technical skills, customer focus, and effective communication. Requires 2+ years casualty claims experience and a preferred Bachelor's degree; licenses are a