IT Technician II - On-Site & Remote Support

Automated Business Solutions; Warwick (RI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Paid time off

Holidays

Career advancement

Job summary

Automated Business Solutions in Rhode Island is seeking a Level 2 IT Technician for our Warwick office. This permanent, full-time role delivers expert IT services both remotely and on-site to clients, primarily in RI with potential Tri-State travel.

Ideal candidates have 2+ years of MSP or field technician experience, strong communication, and relevant certifications. We offer 401(k) with matching, health insurance, paid time off, holidays, and company-paid training opportunities to grow your

Qualifications

• 2+ years of hands-on MSP or Field Technician experience.
• Current Industry Certifications preferred.

Responsibilities

• -Provide expert IT services both remotely and on-site.
• -Support clients primarily in RI, with potential travel in the Tri-State area.
• -Maintain a self-motivated work ethic.
• -Possess reliable transportation.
• -Collaborate with software/hardware vendors for support.

Skills

Communication

Teamwork

Attention to detail

Multitasking

Education

Industry Certifications

Tools

Windows Server/Workstation

Exchange Server/O365

VoIP

Antivirus Solutions

Virtualization (VMware/Hyper-V)

Cloud Hosting (O365/M365/Azure)

Networking (Firewalls/routers/switches)

Printers/Scanners

Backups/Recovery

Job description

Automated Business Solutions in Rhode Island is seeking a Level 2 IT Technician for our Warwick office. This permanent, full-time role delivers expert IT services both remotely and on-site to clients, primarily in RI with potential Tri-State travel.

Ideal candidates have 2+ years of MSP or field technician experience, strong communication, and relevant certifications. We offer 401(k) with matching, health insurance, paid time off, holidays, and company-paid training opportunities to grow your