Level 3 iSOC Coordinator — 24/7 Real-Time Security Dispatcher

Interface Security Systems; St. Louis (MO); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Attendance bonus

New hire bonus

Résumé du poste

Interface Security Systems in St. Louis is hiring a Level 3 iSOC Coordinator to manage real-time security events, oversee live audio/video interactions, and coordinate responses at monitored sites.

You will verify alarms, monitor video feeds, and de-escalate threats with decisive communication. Responsibilities include performing remote security checks and virtual tours, guiding customers and emergency responders, and taking action based on event severity.

Qualifications

• Experience handling real-time security events and escalations.
• Ability to communicate clearly with customers and emergency services.
• Comfort with fast-paced, technology-driven environments.

Responsabilités

• Perform remote security checks and virtual tours of customer locations.
• Conduct virtual security escorts to safeguard customers during opening/closing.
• Communicate with locations using two-way audio/video surveillance technology.
• Take appropriate action including contacting emergency services as needed.

Connaissances

Alarm verification

Video monitoring

Two-way audio/video

Description du poste

Interface Security Systems in St. Louis is hiring a Level 3 iSOC Coordinator to manage real-time security events, oversee live audio/video interactions, and coordinate responses at monitored sites.

You will verify alarms, monitor video feeds, and de-escalate threats with decisive communication. Responsibilities include performing remote security checks and virtual tours, guiding customers and emergency responders, and taking action based on event severity.