iSOC Level 3 Coordinator – Real-Time Security Dispatcher

Interface Security Systems; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits on Day 1 of employment

3 weeks paid vacation time

10 days paid sick time

Uncapped employee referral bonuses

Training provided

Job summary

Interface Security Systems is seeking a Level 3 iSOC Coordinator for on-site work in Saint Louis, MO. You will manage real-time security incidents, perform remote checks, and coordinate interventions using advanced two-way audio/video surveillance systems.

The role emphasizes decisive, authoritative communication, rapid decision-making, and escalation procedures to prevent security breaches across monitored sites. Training provided and favorable shift structures are offered.

Qualifications

• Experience handling security incidents in real-time.
• Ability to communicate with authority during incidents.

Responsibilities

• Perform remote security checks/virtual tours of customer locations, observing areas for vulnerabilities or unusual activity.
• Conduct virtual security escorts to safeguard customers during opening/closing or upon request.
• Communicate with customer locations using state-of-the-art two-way audio/video surveillance technology.
• Take appropriate action based on severity or instructions, including contacting emergency services.

Skills

Alarm verification

Video monitoring

Two-way communication

Crisis management

Real-time decision making

Tools

Surveillance systems

Job description

Interface Security Systems is seeking a Level 3 iSOC Coordinator for on-site work in Saint Louis, MO. You will manage real-time security incidents, perform remote checks, and coordinate interventions using advanced two-way audio/video surveillance systems.

The role emphasizes decisive, authoritative communication, rapid decision-making, and escalation procedures to prevent security breaches across monitored sites. Training provided and favorable shift structures are offered.