Lending Sales Specialist - Customer Solutions

Mariner Finance; Riverside (CA); On-site; USD 2,540,000 - 4,065,000; Full time

Job summary

Mariner Finance is seeking a customer service-oriented associate in Riverside, CA. The base salary range is USD 18.44 - 29.51 per hour and staff may be eligible for a monthly incentive based on performance.

The role emphasizes proactive problem solving, sales product knowledge, and compliant processing of loan applications. Candidates should have at least one year in customer service or sales, strong communication skills, and reliable transportation.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.
• Must obtain applicable licenses to sell insurance products.
• Ability to work at the assigned branch location.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Contact customers with past due balances to offer solutions.
• Meet or exceed sales and service goals for the branch.
• Learn applicable consumer laws to ensure compliant actions.
• Maintain cash drawer and deliver deposits as required.

Skills

Customer service

Communication

Time management

Problem-solving

Interpersonal skills

Insurance licenses

Reliable transportation

Bilingual Spanish/English

Cash handling

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer service-oriented associate in Riverside, CA. The base salary range is USD 18.44 - 29.51 per hour and staff may be eligible for a monthly incentive based on performance.

The role emphasizes proactive problem solving, sales product knowledge, and compliant processing of loan applications. Candidates should have at least one year in customer service or sales, strong communication skills, and reliable transportation.