Lending Associate - Customer Focus with Incentives

Mariner Finance; Torrance (CA); On-site; USD 59,171,000 - 76,936,000; Full time

Job summary

Mariner Finance in Torrance, CA is hiring for a customer-focused role that blends service and sales responsibilities. You will handle loan applications, analyze credit information, and proactively address past-due accounts to provide workable solutions.

Strong communication and MS Office proficiency are essential. The position offers a base salary within the posted hourly range plus a competitive monthly incentive and comprehensive benefits for full-time employees.

Qualifications

• Minimum two years of experience in a customer service or sales role.
• High school diploma or equivalent required.
• Reliable transportation required for branch work.
• Excellent written and verbal communication with customers and staff.
• Ability to learn financial services programs and meet deadlines.

Responsibilities

• Provide exceptional customer service and present loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed individual and branch sales goals.
• Learn applicable federal, state, and local consumer laws for compliance.
• Maintain a cash drawer and deliver daily deposits as required.
• Perform additional duties as needed to support branch operations.

Skills

Customer service

Sales

Communication

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

Mariner Finance in Torrance, CA is hiring for a customer-focused role that blends service and sales responsibilities. You will handle loan applications, analyze credit information, and proactively address past-due accounts to provide workable solutions.

Strong communication and MS Office proficiency are essential. The position offers a base salary within the posted hourly range plus a competitive monthly incentive and comprehensive benefits for full-time employees.