Consumer Lending Specialist

Mariner-Finance; Temecula (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is seeking a customer-focused sales professional for a branch position in Temecula, CA. The role emphasizes delivering exceptional service, solving customer problems, processing loan applications, and meeting sales goals while adhering to consumer lending laws.

The candidate should have at least one year of customer service or sales experience, strong communication skills, and reliable transportation, with availability for a variable schedule and insurance licenses as required.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Bilingual (Spanish/English)

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer-focused sales professional for a branch position in Temecula, CA. The role emphasizes delivering exceptional service, solving customer problems, processing loan applications, and meeting sales goals while adhering to consumer lending laws.

The candidate should have at least one year of customer service or sales experience, strong communication skills, and reliable transportation, with availability for a variable schedule and insurance licenses as required.