Lending Sales Associate – Incentives & Customer Solutions

Mariner Finance; Lancaster (Lancaster County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is seeking a Customer Service/Sales Associate in Lancaster to deliver exceptional service and promote loan products. You will analyze customer needs and present suitable options while maintaining accuracy and compliance.

The role requires strong communication, reliable transportation, and the ability to work a varying schedule. A generous benefits package accompanies this full-time position.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Must obtain applicable licenses to sell insurance products.
• Work at the assigned branch location unless emergencies or regulatory requirements say otherwise.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze credit information.
• Contact customers with past due balances to offer solutions.
• Meet or exceed branch sales goals for company products and services.
• Learn relevant consumer laws to ensure compliant actions.
• Maintain cash drawer and process payments and deposits.

Skills

Customer service

Sales experience

Verbal communication

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance is seeking a Customer Service/Sales Associate in Lancaster to deliver exceptional service and promote loan products. You will analyze customer needs and present suitable options while maintaining accuracy and compliance.

The role requires strong communication, reliable transportation, and the ability to work a varying schedule. A generous benefits package accompanies this full-time position.