Loan Solutions Advisor – Incentive‑Driven Sales

Mariner Finance; South Carolina; On-site; USD 25,000 - 29,000; Full time

Job summary

Mariner Finance in the United States seeks a customer service oriented Associate at our branch to provide proactive loan solutions, process credit applications, and manage delinquency outreach while delivering exceptional service. Responsibilities include meeting branch goals, learning relevant consumer laws, handling cash and daily deposits, and staying compliant with regulations.

Hours include a multi-day schedule with occasional weekend coverage; full-time team members receive a comprehensive

Qualifications

• Minimum of two (2) years of experience in a customer service or sales position.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyzes credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales experience

Communication skills

Problem-solving

Microsoft Office

Licenses to sell insurance

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance in the United States seeks a customer service oriented Associate at our branch to provide proactive loan solutions, process credit applications, and manage delinquency outreach while delivering exceptional service. Responsibilities include meeting branch goals, learning relevant consumer laws, handling cash and daily deposits, and staying compliant with regulations.

Hours include a multi-day schedule with occasional weekend coverage; full-time team members receive a comprehensive