Lending Operations Team Lead

Valley National Bank; Paramus (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Valley National Bank in Paramus, NJ seeks a Lending Team Lead to guide a team of Lending Specialists and Senior Lending Specialists, fostering collaboration and staff development while maintaining service standards.

You will serve as escalation contact, oversee loan closing activities, refine end-to-end loan processes, build relationships with stakeholders, and monitor metrics to ensure compliance with policies, regulatory requirements, and audits.

Qualifications

• Lead and guide a team of Lending Specialists and Sr. Lending Specialists, encouraging a collaborative culture that supports growth and development; provide training and support to staff.

Responsibilities

• Lead and guide a team of Lending Specialists and Sr. Lending Specialists, encouraging a collaborative culture that supports growth and development; provide training and support to staff.
• Act as an escalation contact and provide operational oversight on loan transaction closing requirements as well as post closing customer inquiries.
• Assist with the creation and continual refinement of processes, controls, standards, and training surrounding the end-to-end lifecycle of a loan transaction.
• Cultivate strong business relationships with key stakeholders across the firm.
• Partner with colleagues and Lending Specialist Manager to define, implement, and enforce operational metrics &KPIs to ensure service standards are met and communicated to all stakeholders.
• Manage complex issues where independent decision making and judgement are required to interpret loan documents, policies, industry standards, and processes.
• Assign daily assignments and projects. Ensure staff is completing assignments in a timely manner and meeting all deadlines. Handle personnel matters (i.e., interviewing, hiring, training, discipline, firing). Complete performance evaluations with input from relevant internal stakeholders.
• Review and approve all group-level reports, ensuring accuracy of information.
• Manages adherence with Credit policy. Responsible for reporting and eliminating past due loans, documentation exceptions and ordering of loan documentation.
• Ensure that Lending Specialists and Sr. Lending Specialists in the division meet all regulatory requirements.
• Support internal and/or external auditor & examiners, including the gathering of all materials and timely attending to all queries.
• Respond to requests for group-wide information and/or tasks from internal stakeholders and partners.
• Assist with the Business Continuity/Disaster Recovery plan for the department. Liaison with ISD. Ensure that contingency plans are executed through completion.

Job description

Valley National Bank in Paramus, NJ seeks a Lending Team Lead to guide a team of Lending Specialists and Senior Lending Specialists, fostering collaboration and staff development while maintaining service standards.

You will serve as escalation contact, oversee loan closing activities, refine end-to-end loan processes, build relationships with stakeholders, and monitor metrics to ensure compliance with policies, regulatory requirements, and audits.