Legal Receptionist & Switchboard

SGS Consulting; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

SGS Consulting is seeking an Administrative Assistant in Sacramento to deliver top-tier customer service in a legal environment. You will greet visitors, schedule meetings, manage calls, and support attorneys and staff with professional, proactive service.

The role requires strong organization, multitasking, and excellent communication skills, with experience in MS Office. Join a firm that values community involvement and professional support.

Qualifications

• Two years of related business experience preferred, especially in a law firm.
• MS Office Suite experience, Word, Excel and PowerPoint.
• Excellent customer service skills and detail oriented.
• Ability to handle multiple tasks simultaneously.
• Demonstrated organizational and communications skills; proactive attitude.

Responsibilities

• Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment.
• Maintains professionalism and assists Legal clients including partners, paralegals, and admins with added services.
• Greets visitors and employees, providing a professional welcome and exceptional service.
• Schedules meeting rooms and ensures supplies and video conferencing before meetings.
• Answers incoming calls per firm etiquette, ensuring professional communication.
• Participates in company and community events or firm initiatives.

Skills

Two years of related business 경험

Customer service

Detail oriented

Multitasking

Organizational skills

Communication skills

Education

High school diploma / GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Responsibilities

• Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment.


• Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.


• Meets and greets all visitors and employees to the firm, providing them with a professional welcome, going above and beyond in their service approach.


• Schedules for meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients’ meeting times.


• Answers all incoming telephone calls made to the firm, by following firm phones, etiquette expectations and ensuring communication at a professional level.


• Engages in company and community service events or firm initiatives, philanthropies.

Skills

• Two years of related business experience preferred, strong preference for Admin, particularly in a law firm/legal environment.


• MS Office Suite experience, specifically Word, Excel and Power Point.


• Excellent customer service skills and detail oriented.


• Ability to handle multiple tasks simultaneously.


• Demonstrated organizational and communications skills. - Proactive attitude.

Education/Experience

Requires high school diploma, GED