Legal Office Receptionist & Switchboard

Ricoh Americas Holdings; Palo Alto (CA); Sur place; USD 30 000 - 44 000; Plein temps

Résumé du poste

Ricoh Americas Holdings in Palo Alto, CA, is seeking a Senior Legal Receptionist & Switchboard to greet visitors, answer and route calls nationwide, and provide light administrative support.

The role requires a high school diploma, 1-3 years switchboard experience, strong organizational and MS Office skills, and a customer‑service oriented approach. You will help manage calendars, rooms, and internal communications.

Qualifications

• High school diploma or equivalent.
• 1-3 years of prior switchboard experience.
• Excellent organizational and communication skills.
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills.
• Flexibility and ability to work in a team environment.
• Good communication skills.

Responsabilités

• Greet the public and visitors and provide assistance.
• Distribute name badges to visitors and temporary staff.
• Schedule meeting rooms and manage room bookings.
• Answer and transfer calls from across the United States.
• Participate in company and community service events.
• Perform light administrative duties as needed.

Connaissances

Organizational skills

Communication skills

Teamwork

Customer service

Formation

High school diploma or equivalent

1-3 years switchboard experience

Outils

MS Office (Word, Excel)

Description du poste

Description

Senior Legal Receptionist & Switchboard

$22.90 - $32.33 per hour

Position Profile

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

Job Duties and Responsibilities

• Greets the public


• Distributes name badges to visitors, temporary employees, etc.


• Schedules meeting rooms for all


• Answers and transfers calls from all over the United States


• Participates enthusiastically in company and community service events


• Performs light administrative duties


• Performs PC support and administrative duties as needed


• Acts as a model for Vision, Values, and Mission


• Builds professional relationships with customers and other teams


• Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar


• Responsible for updating the automated messaging center daily


• Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)


• Responsible for ordering, maintaining, and distributing promotional items for Promotional Store


• Performs other duties as assigned

Qualifications (Education, Experience and Certifications)

Typically Requires:

• High school diploma or equivalent


• 1-3 years of prior switchboard experience

Knowledge, Skills and Abilities

• Excellent organizational and communication skills


• MS Office Suite experience, specifically Word and Excel


• Excellent customer service skills


• Flexibility and ability to work in a team environment


• Good communication skills

Working Conditions, Mental and Physical Demands

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level


• Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information


• Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)


• Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.