Legal Office Receptionist & Switchboard

Ricoh Americas Holdings; Seattle (WA); On-site; USD 25,000 - 41,000; Full time

Job summary

Ricoh Americas Holdings in Seattle, WA seeks a Senior Legal Receptionist & Switchboard to greet visitors and handle multi-state calls with professional service. This role serves as the first point of contact for the office and supports a range of administrative tasks.

The position requires a high school diploma or equivalent and 1–3 years of switchboard experience; proficiency in MS Word and Excel is expected, along with strong communication and teamwork skills.

Qualifications

• High school diploma or equivalent.
• 1–3 years of prior switchboard experience.

Responsibilities

• Greet the public.
• Distribute name badges to visitors, temporary employees, etc.
• Schedules meeting rooms for all.
• Answers and transfers calls from all over the United States.
• Participates in company and community service events.
• Performs light administrative duties.
• Performs PC support and administrative duties as needed.
• Acts as a model for Vision, Values, and Mission.
• Builds professional relationships with customers and other teams.
• Responsible for timely updates of phone/speed dial lists, Brag Board, and company calendar.
• Responsible for updating the automated messaging center daily.
• Assists Administration or other teams for various tasks.
• Orders, maintains, and distributes promotional items for Promotional Store.
• Performs other duties as assigned.

Skills

MS Office

Customer service

Communication

Organizational skills

Team player

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Description

$18.32 - $29.75 per hour

Senior Legal Receptionist & Switchboard

Position Profile

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

Job Duties and Responsibilities

• Greets the public
• Distributes name badges to visitors, temporary employees, etc.
• Schedules meeting rooms for all
• Answers and transfers calls from all over the United States
• Participates enthusiastically in company and community service events
• Performs light administrative duties
• Performs PC support and administrative duties as needed
• Acts as a model for Vision, Values, and Mission
• Builds professional relationships with customers and other teams
• Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
• Responsible for updating the automated messaging center daily
• Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
• Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
• Performs other duties as assigned

Qualifications (Education, Experience and Certifications)

Typically Requires:

• High school diploma or equivalent
• 1-3 years of prior switchboard experience

Knowledge, Skills and Abilities

• Excellent organizational and communication skills
• MS Office Suite experience, specifically Word and Excel
• Excellent customer service skills
• Flexibility and ability to work in a team environment
• Good communication skills

Working Conditions, Mental and Physical Demands

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
• Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
• Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.