Legal Receptionist & Switchboard

SGS Consulting; California City (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

SGS Consulting seeks an administrative professional to support the Legal team with exceptional customer service and a high level of professionalism. You will engage with law partners, paralegals, and legal assistants, managing reception tasks and front-desk duties.

Responsibilities include meeting-room coordination, phone etiquette, and assisting with firm initiatives. A high school diploma and 2+ years in a related admin role are preferred, with strong MS Office skills and organizational

Qualifications

• Two years of related business experience preferred, especially in a law firm or legal environment.
• Strong proficiency with MS Office (Word, Excel, PowerPoint).
• Excellent customer service and detail orientation.
• Ability to manage multiple tasks simultaneously.
• Strong organizational and communication skills; proactive attitude.

Responsibilities

• Provides exceptional customer service within the Legal environment.
• Maintains professionalism and assists Legal customers including partners, paralegals, and legal assistants with value-added services.
• Greets visitors and employees, delivering a professional welcome and service mindset.
• Schedules meeting rooms and ensures rooms have supplies, beverages, and video conferencing equipment for client meetings.
• Answers incoming calls professionally and adheres to firm etiquette expectations.
• Participates in company and community events or firm initiatives.

Skills

Administrative experience

MS Office

Customer service

Multitasking

Organizational skills

Communication skills

Education

High School Diploma or GED

Tools

MS Word

MS Excel

PowerPoint

Job description

Job Responsibilities:

• Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment.
• Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
• Meets and greets all visitors and employees to the firm, providing them with a professional welcome, going above and beyond in their service approach.
• Schedules for meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients’ meeting times.
• Answers all incoming telephone calls made to the firm, by following firm phones, etiquette expectations and ensuring communication at a professional level.
• Engages in company and community service events or firm initiatives, philanthropies.

Skills:

• Two years of related business experience preferred, strong preference for Admin, particularly in a law firm/legal environment.
• MS Office Suite experience, specifically Word, Excel and Power Point.
• Excellent customer service skills and detail oriented.
• Ability to handle multiple tasks simultaneously.
• Demonstrated organizational and communications skills. - Proactive attitude.

Education/Experience:

• Requires high school diploma, GED