Receptionist

Kisling, Nestico & Redick, LLC (KNR); Sylvania (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Kisling, Nestico & Redick, LLC (KNR) is seeking a Receptionist to greet clients, answer calls, and provide guidance to visitors. The role supports the firm with clerical tasks, mail handling, and meeting coordination from a hands-on office setting.

The candidate will report to the Office Manager and collaborate with the Intake Manager, performing daily admin work and ensuring a professional front desk presence at KNR.

Qualifications

• Excellent clerical and office administrative tasks.
• Strong written and verbal communication; organized and timely.
• High command of English grammar, usage, punctuation and spelling.
• Proficient in Microsoft Office or similar software.
• Attention to detail with accuracy.
• Able to meet timelines and maintain professionalism.
• Able to build effective work relationships.
• Operate standard office equipment (phone, printers, scanners).
• Strong interpersonal and customer service skills.
• Patient and professional with visitors and clients.

Responsibilities

• Greet clients and visitors in person or by phone.
• Alert firm personnel of visitor arrivals.
• Screen inquiries and route calls to legal teams on a multi-line phone system.
• Maintain reception area cleanliness and monitor security risks.
• Assemble and stamp mailers by deadlines.
• Set up boardroom space and provide refreshments.
• Distribute and oversee mail flow both incoming and outgoing.
• Complete clerical duties as requested.
• Conduct client satisfaction surveys.
• Daily administrative tasks: filing, scanning, and scheduling.

Skills

Excellent clerical & office tasks

Clear written & verbal communication

English grammar, usage & spelling

Microsoft Office proficiency

Attention to detail

Time management & professionalism

Team collaboration & relationship care

Equipment operation & coordination

Interpersonal & customer service

Patience with visitors & clients

Education

High School Diploma or GED

Tools

Multi-line phone system

Office equipment (printer/scanner)

Microsoft Office Suite

Job description

Job Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Other duties as assigned

Job Type

Full-time

Description

Job Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Conduct client satisfaction surveys
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Regular, consistent, punctual attendance
• Other duties as assigned

Requirements

Required Skills/Abilities

• Excellent clerical and general office administration tasks
• Excellent written and verbal communication skills; as well as organizational and time management skills.
• High command of English grammar, usage, punctuation and spelling
• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
• Strong attention to detail
• Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
• Establish and maintain effective work relationships
• Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
• Exceptional interpersonal and customers service skills
• Patience and professionalism in dealing with difficult visitors and clients

Education and Experience

• Minimum of High School Diploma or GED required
• Must be able to type 45 wpm accurately
• No Supervisory responsibilities
• This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects