Legal Office Services Manager

AppleOne Employment Services; Seattle (WA); On-site; USD 33,000 - 38,000; Full time

Job summary

AppleOne Employment Services seeks a Legal Office Services Manager in downtown Seattle to lead daily site operations, supervise one staff member, and partner with office leadership to ensure high-quality service delivery across document production and hospitality support.

The role emphasizes reliability, communication, and operational excellence in a fast-paced legal office setting, with a direct-hire opportunity and a daytime schedule.

Qualifications

• 2+ years of management or supervisory experience.
• 3–5 years of customer-facing experience in a professional office, hospitality, legal, administrative, or service environment.
• Strong Microsoft 365 and Microsoft Office skills.
• Experience with document production, copy center operations, print services, imaging, or related office services functions.
• Professional communication skills with clients, employees, and leadership.

Responsibilities

• Manage day-to-day office services operations within a professional legal office environment.
• Supervise, coach, and support one employee while promoting accountability, service quality, and teamwork.
• Oversee document production, printing, copying, imaging, mail, shipping, and related office support services.
• Coordinate hospitality services, conference room setups, and client-facing support needs.
• Monitor service levels, operational performance, workflow priorities, and issue resolution.
• Prepare reports, presentations, business reviews, and updates for office leadership.

Skills

Management experience

Customer-facing

Office software

Microsoft Office

Education

High School Diploma or GED

Tools

Document production tools

Job description

Job Summary

We are seeking a Legal Office Services Manager for a professional legal services environment in downtown Seattle, WA. This direct hire opportunity is ideal for a polished, service-focused leader who enjoys managing daily office operations, supporting high-level client service, and keeping a busy office running smoothly.

In this role, you will oversee site operations, lead one team member, and partner closely with office leadership to ensure excellent service delivery across document production, hospitality support, mail services, copy services, and administrative operations. This is a strong opportunity for someone who brings a mix of management experience, hospitality-minded customer service, and hands-on document or print services knowledge.

The work environment is professional, fast-paced, and team-oriented, with an emphasis on communication, reliability, quality service, and operational excellence. Candidates who enjoy supportive collaboration, visible impact, and a leadership role within an office services setting will be well aligned for this position.

Key Responsibilities

• Manage day-to-day office services operations within a professional legal office environment.
• Supervise, coach, and support one employee while promoting accountability, service quality, and teamwork.
• Oversee document production, printing, copying, imaging, mail, shipping, and related office support services.
• Coordinate hospitality services, conference room setups, and client-facing support needs.
• Monitor service levels, operational performance, workflow priorities, and issue resolution.
• Prepare reports, presentations, business reviews, and updates for office leadership.

Compensation and Benefits

• Pay: $24.00 to $27.23 per hour.
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• Location: Seattle, WA.
• Job Type: Direct Hire.
• Dress Code: Business Casual.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Manage daily site operations in a legal office services environment.
• Lead staff performance, coaching, scheduling support, and service delivery expectations.
• Oversee document production, print services, copy services, imaging, mail, shipping, and hospitality support.
• Partner with office leadership to manage service levels, reporting, and operational priorities.
• 2 or more years of management or supervisory experience.
• 3 to 5 years of customer-facing experience in a professional office, hospitality, legal, administrative, or service environment.
• Experience with document production, copy center operations, print services, imaging, or related office services functions.
• Strong Microsoft 365 and Microsoft Office skills.
• High School Diploma or GED required.
• Professional communication skills with the ability to interact confidently with clients, employees, and leadership.
• Ability to manage multiple priorities in a fast-paced office environment.
• Technology-proficient with the ability to learn and use office systems, equipment, and service tools.
• Strong customer service mindset with a polished, hospitality-focused approach.

Preferred Qualifications

• Experience as an Office Services Manager, Site Manager, Copy Center Manager, or Print Services Manager.
• Prior experience in legal office services or a law firm support environment.
• Background in hospitality operations, conference services, mailroom supervision, records management, imaging, facilities coordination, or administrative operations.
• Experience preparing reports, service reviews, operational updates, or client-facing presentations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.