Legal Office Concierge & Front Desk Specialist

Cozen O'Connor; Wilmington (DE); On-site; USD 50,000 - 60,000; Full time

Job summary

Cozen O’Connor in Wilmington, Delaware is seeking a service-oriented Receptionist/Office Assistant to support the administrative team on a full-time basis. This highly visible in-office role requires exceptional interpersonal skills, attentiveness, and a commitment to high-quality client service.

You will answer calls, coordinate meetings, manage mail and deliveries, assist with event coordination, and support daily office operations while representing the firm in a professional manner.

Qualifications

• Minimum of 2 years of experience as an Office Assistant/Receptionist, preferably in a law firm or other professional services environment.
• Strong organizational skills and a commitment to client service, teamwork, and continuous improvement.
• Highly effective written and verbal communication skills.
• Ability to work well with all levels of firm employees, clients, visitors and vendors.
• Attention to detail in all interactions and work product.
• Ability to handle large volume of requests daily.
• Aptitude to learn all firm software applications.
• Excellent reading comprehension and proofreading skills.
• Able to work overtime as needed.
• High school diploma required, college degree preferred.

Responsibilities

• Answer incoming calls, transfer and/or take messages.
• Operate the reception area and hospitality services including greeting guests and reserving rooms or offices.
• Coordinate deliveries and security log entries; manage loading dock and freight elevators.
• Order catering for meetings and events.
• Organize office events and social gatherings.
• Coordinate mail services including FedEx and research unidentified mail.
• Communicate with building and maintenance teams; track work orders.
• Assist with other administrative projects as assigned.

Skills

Strong organizational skills

Client service orientation

Written communication

Verbal communication

Teamwork

Attention to detail

Multitasking

Adaptability

Overtime ability

Education

High school diploma

College degree preferred

Tools

Office software

Job description

Cozen O’Connor in Wilmington, Delaware is seeking a service-oriented Receptionist/Office Assistant to support the administrative team on a full-time basis. This highly visible in-office role requires exceptional interpersonal skills, attentiveness, and a commitment to high-quality client service.

You will answer calls, coordinate meetings, manage mail and deliveries, assist with event coordination, and support daily office operations while representing the firm in a professional manner.