Receptionist/Office Assistant

Cozen O'Connor; Wilmington (DE); On-site; USD 50,000 - 60,000; Full time

Job summary

Cozen O’Connor in Wilmington, Delaware is seeking a service-oriented Receptionist/Office Assistant to support the administrative team on a full-time basis. This highly visible in-office role requires exceptional interpersonal skills, attentiveness, and a commitment to high-quality client service.

You will answer calls, coordinate meetings, manage mail and deliveries, assist with event coordination, and support daily office operations while representing the firm in a professional manner.

Qualifications

• Minimum of 2 years of experience as an Office Assistant/Receptionist, preferably in a law firm or other professional services environment.
• Strong organizational skills and a commitment to client service, teamwork, and continuous improvement.
• Highly effective written and verbal communication skills.
• Ability to work well with all levels of firm employees, clients, visitors and vendors.
• Attention to detail in all interactions and work product.
• Ability to handle large volume of requests daily.
• Aptitude to learn all firm software applications.
• Excellent reading comprehension and proofreading skills.
• Able to work overtime as needed.
• High school diploma required, college degree preferred.

Responsibilities

• Answer incoming calls, transfer and/or take messages.
• Operate the reception area and hospitality services including greeting guests and reserving rooms or offices.
• Coordinate deliveries and security log entries; manage loading dock and freight elevators.
• Order catering for meetings and events.
• Organize office events and social gatherings.
• Coordinate mail services including FedEx and research unidentified mail.
• Communicate with building and maintenance teams; track work orders.
• Assist with other administrative projects as assigned.

Skills

Strong organizational skills

Client service orientation

Written communication

Verbal communication

Teamwork

Attention to detail

Multitasking

Adaptability

Overtime ability

Education

High school diploma

College degree preferred

Tools

Office software

Job description

Job Description

Cozen O’Connor, ranked among the top 100 law firms in the country, has an immediate opening for a service oriented self-starter to join our administrative team on a full-time basis as an Receptionist/Office Assistant in Wilmington, Delaware.

This is a highly visible in-office role and an excellent opportunity for candidates with exceptional interpersonal skills, attention to detail, and a commitment to high quality service standards to clients and colleagues.

Responsibilities

• Answer incoming calls, transfer and/or take messages
• Responsible for the operation of the reception area and hospitality services including greeting guests, reserving conference rooms and videoconference equipment/set up, reserving offices for visiting attorneys, reserving hoteling offices
• Coordinating all logistics for deliveries including entering vendors into the security system, managing reservations with the loading dock and reserving freight elevators as needed
• Ordering of all catering requests for meetings on behalf of all departments
• Organizing events for the office (birthdays, happy hours, etc.)
• Coordinate incoming and outgoing mail services including FedEx shipments for attorneys and staff; research unidentified mail
• Communicate with building, e.g. safety protocol, requests for maintenance and work orders; follow up required to be sure tickets are completed
• Other administrative projects as assigned

Qualifications

• Minimum of 2 years of experience as an Office Assistant/Receptionist, preferably in a law firm or other professional services environment
• Strong organizational skills and a commitment to client service, teamwork, and continuous improvement
• Highly effective written and verbal communication skills
• Ability to work well with all levels of firm employees, clients, visitors and vendors
• Attention to detail in all interactions and work product
• Ability to handle large volume of requests daily
• Aptitude to learn all firm software applications
• Excellent reading comprehension and proofreading skills
• Able to work overtime as needed
• High school diploma required, college degree preferred

The salary range for this role is $50,000-$60,000 and represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location.

About Us

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Established in 1970, Cozen O’Connor has more than 1,000 attorneys who help clients manage risk and make better business decisions. The firm counsels clients on their most sophisticated legal matters in all areas of the law, including litigation, corporate, and regulatory law. Representing a broad array of leading global corporations and middle market companies, Cozen O’Connor services its clients’ needs through 35 offices across two continents. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O’Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges.

Cozen O’Connor is committed to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a breadth of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

Cozen O’Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.

Cozen O’Connor is an Equal Opportunity Employer, including disabled and veterans.