Client-Focused Front Desk & Office Coordinator

Womble Bond Dickinson (US) LLP; Baltimore (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

Womble Bond Dickinson (US) LLP in Baltimore seeks a full-time Receptionist/Office Coordinator to join our office. This role blends front desk hospitality with office services, records coordination and admin support, reporting to the Director of Administration.

Daily in-office attendance is required; a vehicle is needed for post office mail drops. Responsibilities include client/visitor experience, meeting planning, mail handling, filings, and facilities upkeep.

Qualifications

• Energetic, friendly, and highly organized with strong attention to detail.
• Self-starter who takes initiative and works independently while collaborating effectively with the team.
• Strong communication and problem-solving skills with a client service mindset.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Word, Outlook, and comfort with scheduling tools (Eptura Engage experience a plus).
• Minimum of an Associate’s degree or three years of hospitality, office services, or customer service experience preferred.

Responsibilities

• Provide a welcoming, professional atmosphere for clients and guests.
• Direct visitors to conference rooms and ensure a concierge-level experience.
• Plan, prepare, and support internal and client meetings in consultation with attorneys and staff.
• Utilize Eptura Engage, meeting room management software, for scheduling and room management.
• Coordinate and place catering orders, and set up conference rooms for breakfast, lunch, and special events.
• Flexibility to occasionally work overtime as needed to support early morning or evening events.
• Process daily incoming/outgoing mail, overnight packages, and courier services.
• Assist staff and attorneys on copying, scanning, filing, and creating binders for meetings and legal proceedings.
• Process file intakes, transfers, archiving, and destruction projects using FileTrail software.
• Maintain relationships with vendors, building management and security for smooth office operations.
• Perform daily housekeeping of café, agile offices, conference rooms, and reception area.
• Load/unload dishwasher, clean refrigerators weekly, and maintain coffee machines and other café appliances.
• Order and stock pantry, café supplies and office supplies.
• Prepare daily office email and maintain office related documents.
• Prepare offices for new personnel.
• Reconcile office credit card statements and process invoices in Chrome River.
• Other administrative duties as assigned.

Skills

Client service

Communication

Detail-oriented

Self-starter

Time management

Education

Associate’s degree

Tools

Word

Outlook

Eptura Engage

Job description

Womble Bond Dickinson (US) LLP in Baltimore seeks a full-time Receptionist/Office Coordinator to join our office. This role blends front desk hospitality with office services, records coordination and admin support, reporting to the Director of Administration.

Daily in-office attendance is required; a vehicle is needed for post office mail drops. Responsibilities include client/visitor experience, meeting planning, mail handling, filings, and facilities upkeep.