In-Office Front Desk & Guest Concierge – Dover

Capitol Services, Inc.; Dover (DE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical plans (3 options) including a

Employer-paid dental & vision

401(k) with employer contribution

Paid time off (4 weeks) and holidays

Office events and development

Job summary

Capitol Services, Inc. in Dover, DE is seeking a Delaware Front Desk Receptionist to manage a multiline switchboard, greet clients, and support in-office clerical tasks. This full-time, in-office role runs Monday through Friday from 9am to 6pm EST.

The ideal candidate has strong organizational and communication skills, is adaptable, and can maintain confidentiality while delivering courteous service to clients and coworkers.

Qualifications

• Excellent organizational and time-management abilities.
• Strong verbal and written communication skills.
• Able to adapt to changing priorities in a fast-paced environment.
• Willingness to learn new processes and technologies.
• Reliable and punctual with a consistent schedule.

Responsibilities

• Coordinate deliveries with USPS, FedEx, and UPS.
• Process and file documents with state agencies.
• Manage a computer-based multiline switchboard.
• Answer calls courteously and forward to appropriate teams.
• Greet clients and visitors professionally.
• Receive service of process documents for clients.
• Open, sort, and distribute mail accurately.
• Track, maintain, and distribute office supplies.
• Support tax and audit projects.
• Perform additional clerical tasks as needed.
• Maintain client confidentiality at all times.

Skills

Organizational skills

Communication skills

Adaptable

Coachable

Positive attitude

Team player

Punctual and reliable

Microsoft Office

In-office presence

Tools

Avaya VOIP

Outlook

Word

Excel

Job description

Capitol Services, Inc. in Dover, DE is seeking a Delaware Front Desk Receptionist to manage a multiline switchboard, greet clients, and support in-office clerical tasks. This full-time, in-office role runs Monday through Friday from 9am to 6pm EST.

The ideal candidate has strong organizational and communication skills, is adaptable, and can maintain confidentiality while delivering courteous service to clients and coworkers.