Legal Client Relations Specialist — Indianapolis

Kovitz Shifrin Nesbit; Indianapolis (IN); On-site; USD 31,000 - 44,000; Full time

Job summary

Kovitz Shifrin Nesbit is seeking a Client Representative for our Indianapolis, IN location. This role focuses on payments, collections, and timely resolution of outstanding accounts for homeowners, property managers, and attorneys.

Starting hourly rate is $27.47, with a full benefits package and a Monday–Friday 8:30am–4:30pm schedule, 35-hour workweek. The ideal candidate has 2+ years of administrative office experience, excellent communication, strong organizational skills, and the ability to

Qualifications

• 2+ years of administrative office experience.
• Strong organizational skills and attention to detail.
• Excellent verbal, written, and interpersonal communication.
• Team player who can work independently, prioritize, multi-task, and manage time in a fast-paced environment.
• Typing 50+ WPM with 90%+ accuracy.
• Ability to analyze basic legal documents and learn firm software.
• Coordinate communication and workflows.

Responsibilities

• Prepare demand letters, notices, and documentation.
• Communicate with attorneys, homeowners, board members, property managers, and other parties.
• Respond and resolve requests/issues reported by clients and/or third parties.
• Provide customer service to clients and management companies.
• Docket appropriate dates and details with timely follow up.
• Maintain clear and organized notes detailing daily activity on accounts in firm database.
• Enter billing for services and expenses incurred.
• Process payments received from debtors and third parties.
• E-file court documents.
• Assist attorneys with preparing files for court hearings.
• Complete mail service for lawsuits.
• Other duties as assigned.

Skills

Project management

Communication skills

Time management

Typing speed

Education

Post-secondary education

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

Kovitz Shifrin Nesbit is seeking a Client Representative for our Indianapolis, IN location. This role focuses on payments, collections, and timely resolution of outstanding accounts for homeowners, property managers, and attorneys.

Starting hourly rate is $27.47, with a full benefits package and a Monday–Friday 8:30am–4:30pm schedule, 35-hour workweek. The ideal candidate has 2+ years of administrative office experience, excellent communication, strong organizational skills, and the ability to