Legal Billing Specialist

Benchmark Search; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A legal services firm in Dallas is seeking an Associate for a full-time role focused on billing narrative compliance. The ideal candidate will have prior experience with billing platforms and proven expertise in ensuring that billing narratives meet the guidelines of various insurance companies. Attention to detail is crucial, as this role requires accuracy to avoid billing errors. Candidates should be adaptable and ready to contribute to a casual office culture. This role provides an opportunity to make a significant impact on the firm's operations.

Qualifications

• Prior experience with billing platforms is crucial.
• Proven ability to ensure billing narratives comply with diverse insurance company guidelines.
• Exceptional attention to detail with a quick reading ability.

Responsibilities

• Alleviate workload related to billing narrative compliance.
• Ensure bills are accurate and compliant with insurance guidelines.
• Contribute to office upkeep along with billing duties.

Skills

Experience with Billing Platforms

Billing Compliance Expertise

Attention to Detail

Adaptability and Proactiveness

Education

Associate's degree

Tools

Legal X

Bottom Line

Serengeti

Job description

This firm operates out of a main Dallas office, located in an older building near Deep Ellum, with additional offices in Pasadena (CA), Houston (TX), Pagosa Springs (CO), and New York (NY). The Dallas office is stand‑alone. The culture is described as fast‑paced and casual, with professional attire expected only when clients are visiting. Dogs are occasionally present in the office. The team values a "no divas" attitude, meaning all staff are expected to contribute to general office upkeep, including maintaining supplies, unloading the dishwasher, and taking out trash/recycling.

Why This Role Exists

This is a critical overhead position created to alleviate a significant workload currently handled by existing staff, primarily Desa. Desa spends hundreds of hours per month on billing narrative compliance across various insurance company platforms. The firm needs a dedicated individual getting bills accurate and compliant with individual insurance company guidelines, saving substantial time on the appeals process.

Must‑Haves

• Experience with Billing Platforms: Prior experience with Legal X, Bottom Line, and Serengeti is crucial. Experience with Legal Tracker, Ascent, TyMetrix, and Collaborati is a strong plus.
• Billing Compliance Expertise: Proven ability to understand and ensure billing narratives comply with diverse insurance company guidelines (e.g., Alliance, AIG, Star, Sampo, Global).
• Attention to Detail: Exceptional accuracy and a "super quick read" for understanding detailed billing requirements.
• Educational Requirements: Associate's degree required.

How to Stand Out

• Highlight Platform Experience: Clearly articulate your hands‑on experience with Legal X, Bottom Line, Serengeti, and other relevant legal billing platforms. Provide specific examples of your work with these systems.
• Emphasize Compliance Success: Share instances where your meticulous attention to detail prevented billing errors or appeals.
• Show Adaptability and Proactiveness: Express enthusiasm for mastering new technologies and contributing to a fast‑paced environment where all team members pitch in.
• Demonstrate Cultural Fit: Convey a willingness to handle tasks beyond core billing, such as general office upkeep, aligning with the firm's "no divas" culture.

Potential Interview Questions

• Can you describe your experience working with Legal X, Bottom Line, and Serengeti? Provide specific examples of how you've used these platforms.
• How do you ensure billing narratives comply with various insurance company guidelines? Walk us through your process.
• Tell us about a time you identified and corrected a billing error before it became a larger issue. What was the outcome?
• This role requires significant attention to detail to "get bills right the first time." How do you manage and maintain accuracy in your work?
• Our firm has a "no divas" culture where everyone contributes to office upkeep. How do you feel about participating in tasks like unloading the dishwasher or taking out the trash?
• How do you handle demanding attorneys or paralegals when needing corrections or expense receipts?
• What is your approach to learning new technology or billing platforms quickly?

Questions to Ask Them

• Can you describe the typical workflow for an invoice from time entry to submission and payment?
• What are the most common challenges or types of errors you currently face with billing compliance?
• How does the team currently track and manage appeals for invoice deductions?
• What kind of training or resources are available for mastering new billing technologies?
• Could you elaborate on the most critical insurance company guidelines that require careful attention?
• How does the team collaborate on ensuring all necessary documentation and receipts are attached to invoices?
• What is the biggest opportunity for this role to make a significant impact on the firm's efficiency?

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Accounting/Auditing

Industries

• Law Practice