Billing Senior Specialist (Chicago)

Sidley Austin LLP; Chicago (IL); Hybrid; USD 88,000 - 100,000; Full time

Job summary

Sidley Austin LLP is seeking a Billing Senior Specialist to support attorneys in preparing client bills and managing past due accounts. You will supervise proformas, invoices, and billing reports, ensure EDI processing, and mentor junior staff.

The role requires five years of law-firm billing experience and deep knowledge of 3E and E-billing systems. This is a hybrid position with emphasis on accuracy and client service.

Qualifications

• Minimum five years of experience as a billing specialist in a law firm.
• Thorough knowledge of 3E and E-billing systems.
• Ability to manage large, complex billing arrangements with high quality and customer service.
• Aptitude for establishing operational efficiencies and best practices.
• Mentor to other billers and assist management with special projects.

Responsibilities

• Perform daily billing activities in support of Partners and Clients.
• Ensure timeliness and accuracy of invoices monthly.
• Understand and apply Outside Counsel Guidelines and client fee arrangements.
• Process electronic invoices (EDI) accurately.
• Provide excellent client service while maintaining confidentiality.
• Collaborate with billing, finance teams and other firm groups.
• Assist with training and mentoring of staff and optimize processes.
• Manage the largest and most complex client relationships in billing.

Skills

Billing expertise

Client billing support

Professional communication

Mentoring

Attention to detail

Confidentiality

Education

Five years experience in law firm billing

Knowledge of 3E and E-billing systems

Tools

3E billing software

Job description

The Billing Senior Specialist will assist attorneys in preparation of bills to clients and performs follow up action on past due client accounts. Provides administrative and accounting support to Attorneys and Accounting Department Staff. Answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices and billing related reports. Manages client accounts according to the billing agreements and performs necessary maintenance. Manages past due accounts and performs necessary follow up action. Acts as billing advisor to attorneys and insures that all transactions are recorded according to accounting standards.

• Perform daily activities of the billing function in support of Partners and Clients. This includes but is not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates and running client reports at the request of the Partners and Attorneys.

• Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Show tenacity and drive in following up with Billing Partners and others in order to resolve client billing issues and ensure invoices are approved and billed.

• Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement.

• Ensure electronic invoices (EDI) are processed accurately and efficiently.

• Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.

• Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters. Provide excellent client service to our attorneys, clients and other Firm personnel.

• Collaborates effectively with others within the billing team, finance team and other firm groups and departments.

• Assist local or corporate billing management with special assignments/projects (such as testing, pilot programs, policy discussions, process improvements, etc.).

• Assist with training and mentoring of new employees and less experienced billing staff. Effectively utilizes billing assistants to create efficiencies within the billing department.

• Successfully manages the billing operations of the Firm's largest and most complex client relationships, involving very intricate billing arrangements; acts in an advisory capacity to their attorneys on billing matters.

• Administrative responsibilities are consistently well-maintained (green sheets, UDF updates, electronic submissions/appeals and unallocated balances).

• Other duties as assigned.

Education and/or Experience:

Required:

• A minimum of five years of experience as a billing specialist in a law firm

• Highly skilled biller with thorough knowledge of 3E and E-billing systems

• Demonstrated ability to manage the largest and most complex billing arrangements and ensures the highest quality and customer service

• Aptitude for establishing operational efficiencies and creating best practices

• Deep knowledge to serve as a mentor to other billers and to assist management with special project assignments.

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills

• Strong attention to detail

• Proofreads accurately

• Good judgment

• Strong interpersonal communication skills

• Strong analytical and problem solving skills

• Able to work harmoniously and effectively with others

• Able to preserve confidentiality and exercise discretion

• Able to work under pressure

• Able to manage multiple projects with competing deadlines and priorities

#LI-Hybrid
#LI-JW1

The target salary range for this role is:

$88,000 - $100,000, if located in Illinois

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email [e-mail] (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.