Leave of Absence Specialist - Hybrid Support

Sedgwick Claims Management Services Ltd; Portland (ME); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Mentor program

Career development opportunities

Comprehensive benefits

Job summary

Sedgwick is seeking an Leave of Absence Coordinator to analyze reported leave requests and determine paid leave benefits per client plans and regulations. You will perform timely calculations, payments and adjustments to ensure accurate claim management and service standards.

Ideal candidates are empathetic, customer-focused, and thrive in a collaborative team environment. The role offers a hybrid work style with in-office and remote components and opportunities for growth within Sedgwick.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication; proficient with Microsoft Office.
• Typing proficiency required.

Responsibilities

• Analyzes leave requests and determines eligibility under client policies and regulations.
• Calculates and processes payments or adjustments for client paid leave plans.
• Communicates decisions and timelines with claimants and clients.
• Maintains professional relationships with clients and colleagues.
• Adheres to scheduled work hours and internal workflows.

Skills

Strong communication

Typing

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking an Leave of Absence Coordinator to analyze reported leave requests and determine paid leave benefits per client plans and regulations. You will perform timely calculations, payments and adjustments to ensure accurate claim management and service standards.

Ideal candidates are empathetic, customer-focused, and thrive in a collaborative team environment. The role offers a hybrid work style with in-office and remote components and opportunities for growth within Sedgwick.