FMLA & Leave Benefits Coordinator

Sedgwick Claims Management Services Ltd; Irving (TX); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Mentor program

Training program

Career development

Benefits package

Job summary

Sedgwick is seeking a Leave of Absence Coordinator to analyze leave requests and determine paid leave benefits per client plans and regulations. You will perform timely calculations, payments, and adjustments while ensuring ongoing claim management meets service standards.

The ideal candidate thrives in a collaborative, customer-oriented environment, with empathy and problem-solving skills, and will work with a dedicated mentor and manager.

Qualifications

• High school diploma or GED required.
• Strong oral and written communication; proficient with Microsoft Office and Windows.
• Must meet minimum typing requirements and be highly organized.

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
• Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.
• Attendance during scheduled work hours is required.

Skills

Strong communication

MS Office

Typing

PC literate

Education

High school diploma or GED

Job description

Sedgwick is seeking a Leave of Absence Coordinator to analyze leave requests and determine paid leave benefits per client plans and regulations. You will perform timely calculations, payments, and adjustments while ensuring ongoing claim management meets service standards.

The ideal candidate thrives in a collaborative, customer-oriented environment, with empathy and problem-solving skills, and will work with a dedicated mentor and manager.