FMLA & Leave of Absence Coordinator - Hybrid Role

Sedgwick; Orlando (FL); Hybrid; USD 22,041 - 30,307; Full time

Benefits offered by this job

Stable in-office and virtual work

Training program

Mentor and manager support

Career development opportunities

Comprehensive benefits package

Job summary

Sedgwick in Orlando, FL is seeking a Leave of Absence Coordinator to analyze FMLA and other unpaid leave requests and ensure compliance with client plans and regulations.

You will work in a hybrid environment with training, mentoring, and opportunities for career growth, supporting employees and clients while upholding high service standards.

The role emphasizes accurate documentation, timely decisions, excellent communication, and teamwork across departments to deliver consistent results.

Qualifications

• Knowledge of state and federal FMLA regulations.
• Excellent oral and written communication, including presentation skills
• Proficient computer skills including working knowledge of Microsoft Office
• Analytical and interpretive skills
• Strong organizational and multitasking skills
• Excellent interpersonal skills
• Ability to exercise judgement in accordance with well-defined policies and procedures
• Ability to work in a team environment
• Ability to meet or exceed performance competencies as required by program

Responsibilities

• Establishes FMLA and other unpaid leave claims; tracks and codes documentation per internal workflow processes.
• Analyzes FMLA and other unpaid claims to determine eligibility and certification per regulations.
• Reviews claim information to identify action plans, determine benefits due, and make timely decisions.
• Communicates decisions and ongoing expectations clearly with claimants and clients.
• Maintains professional client relationships and provides excellent customer service.
• Meets the organization’s quality program requirements.
• Performs other duties as assigned.

Skills

FMLA knowledge

Communication skills

Microsoft Office

Analytical skills

Organizational skills

Interpersonal skills

Team player

Judgement

Education

High school diploma or GED

FMLA licensing beneficial

Tools

Microsoft Office

Job description

Sedgwick in Orlando, FL is seeking a Leave of Absence Coordinator to analyze FMLA and other unpaid leave requests and ensure compliance with client plans and regulations.

You will work in a hybrid environment with training, mentoring, and opportunities for career growth, supporting employees and clients while upholding high service standards.

The role emphasizes accurate documentation, timely decisions, excellent communication, and teamwork across departments to deliver consistent results.