Leave of Absence Specialist - Hybrid & FMLA Focus

Sedgwick; Dublin (OH); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Stable in-office & virtual work

Training & mentoring

Career development

Comprehensive benefits

Job summary

Sedgwick in New Albany, OH is seeking a Leave of Absence Coordinator to analyze FMLA and other unpaid leaves, ensuring compliance with client plans and state/federal regulations. The role blends in-office and virtual work in a hybrid environment.

You will establish leave claims, determine eligibility, communicate decisions, and maintain professional relationships with claimants and clients. Strong FMLA knowledge and MS Office proficiency are required.

Qualifications

• High school diploma or GED required; state certification or licensing in statutory leaves is beneficial.
• One year of administrative/general office experience required; FMLA administration experience preferred.
• Knowledge of state and federal FMLA regulations.
• Excellent oral and written communication, including presentation skills.

Responsibilities

• Establishes FMLA and unpaid leave claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and unpaid claims to determine eligibility and certification in compliance with client plans, state and federal regulations.
• Reviews claim information to identify action plan, determine benefits due, and make timely decisions.
• Communicates decisions and ongoing expectations with claimants and clients by phone, written correspondence and/or claims system.
• Maintains professional client relationships and provides excellent customer service.
• Meets the organization’s quality program(s) minimum requirements.

Skills

FMLA regs

Communication skills

Microsoft Office

Analytical skills

Organizational skills

Interpersonal skills

Judgement & policy

Teamwork

Performance standards

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick in New Albany, OH is seeking a Leave of Absence Coordinator to analyze FMLA and other unpaid leaves, ensuring compliance with client plans and state/federal regulations. The role blends in-office and virtual work in a hybrid environment.

You will establish leave claims, determine eligibility, communicate decisions, and maintain professional relationships with claimants and clients. Strong FMLA knowledge and MS Office proficiency are required.