Leave of Absence Specialist – FMLA & Benefits

Sedgwick Claims Management Services Ltd; Chicago (IL, MO); Híbrido; USD 16.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stable work environment

Training program

Mentor support

Career development

Comprehensive benefits

Descripción de la vacante

Sedgwick is hiring for a Leave of Absence Coordinator/Representative at our Chicago Center of Excellence. This role analyzes reported leave requests and calculates client-paid leave benefits in compliance with plans and laws, ensuring timely payments and accurate case management.

You will operate within a values-driven team, delivering reliable service to clients and employees. The ideal candidate is empathetic, detail-oriented, and thrives in a collaborative environment with training,

Formación

• High school diploma or GED is required.
• Strong oral and written communication; PC literacy including Microsoft Office; Windows environment. Typing proficiency required.
• Clerical or customer service experience or equivalent combination of education and experience preferred.

Responsabilidades

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
• Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.
• Attendance during scheduled work hours is required.

Conocimientos

Oral and written communication

PC literacy

Microsoft Office

Typing

Organizational skills

Educación

High school diploma or GED

Herramientas

Windows

Descripción del empleo

Sedgwick is hiring for a Leave of Absence Coordinator/Representative at our Chicago Center of Excellence. This role analyzes reported leave requests and calculates client-paid leave benefits in compliance with plans and laws, ensuring timely payments and accurate case management.

You will operate within a values-driven team, delivering reliable service to clients and employees. The ideal candidate is empathetic, detail-oriented, and thrives in a collaborative environment with training,