Leave of Absence Coordinator
To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.
Essential Responsibilities
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
- Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
- Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
- Communicates decisions and on-going expectations with claimants and clients.
- Maintains professional client relationships.
- Attendance during scheduled work hours is required.
Qualifications
- Education & Licensing: High school diploma or GED required.
- Skills: Strong oral and written communication, computer literate (including Microsoft Office), organizational skills required.
- PC literate, including Microsoft Office products, Windows environment.
- Must meet minimum typing requirements.
- Experience: Clerical or customer service experience or equivalent combination of education and experience preferred.
Compensation and Benefits
- $19.31 per hour
- Comprehensive benefits package (medical, dental, vision, 401(k), PTO, disability, life insurance, employee assistance, flexible spending or health savings account, and other voluntary benefits).
- Dedicated mentor and manager to guide your career journey.
- Career development and promotional growth opportunities.
EEO Statement
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.