Leave & Benefits Case Manager

PeopleAnswers, Inc.; Temecula (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

PeopleAnswers, Inc. seeks a Benefits Partner – Leave Case Management to manage a caseload of employee leaves from intake through eligibility, return-to-work, and closure.

You will ensure compliance with company policy and relevant laws, maintain confidential records, and coordinate with Payroll, HR Partners, and healthcare providers. The role also supports benefits administration, enrollment, and employee inquiries, requiring strong organizational and communication skills and the ability to

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Three years of related work experience and/or training; or equivalent.
• Experience administering leaves of absence (FMLA, disability, accommodations) and benefits administration preferred.
• PHR or SHRM-CP certification preferred.

Responsibilities

• Independently manage an assigned caseload of leaves from intake through closure.
• Evaluate eligibility under policy and law; issue approvals or denials.
• Administer various leave types and coordinate recertifications or extensions.
• Complete disability forms and coordinate with carriers and providers while protecting confidentiality.
• Maintain confidential case notes and electronic records; follow workflow with stakeholders.
• Assist with enrollment in benefit programs and respond to inquiries.
• Coordinate with Payroll and HR Partners on leave-related matters.
• Ensure compliance with HIPAA, COBRA, FMLA, ERISA, and related provisions.
• Support the Benefits & Wellness resources and assist with TMSS navigation.

Skills

Leave management

Recordkeeping

Communication

Multitasking

Team collaboration

Education

High school diploma or GED

Bachelor's degree preferred

PHR or SHRM-CP certification preferred

Tools

Microsoft Office Suite

SharePoint

Adobe Acrobat Pro

DocuSign

Job description

PeopleAnswers, Inc. seeks a Benefits Partner – Leave Case Management to manage a caseload of employee leaves from intake through eligibility, return-to-work, and closure.

You will ensure compliance with company policy and relevant laws, maintain confidential records, and coordinate with Payroll, HR Partners, and healthcare providers. The role also supports benefits administration, enrollment, and employee inquiries, requiring strong organizational and communication skills and the ability to